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2021 Franchise 500 Rank
#3 Ranked #5 last year
See the Full List
Initial investment
$185K - $474K
Units as of 2021
5,359 5.7% over 3 years

Company Overview

The UPS Store concept was introduced in 1980 as Mail Boxes Etc., designed to be a convenient alternative to the post office. In 2001, UPS acquired Mail Boxes Etc. Inc, and in 2003, the two companies introduced The UPS Store brand. On April 7, 2003, approximately 3,000 Mail Boxes Etc. locations in the U.S. (at the time, nearly 90% of the domestic U.S. network) re-branded as The UPS Store and began offering lower UPS-direct shipping rates (around 20 percent on average). In 2012, Mail Boxes Etc. Inc. became The UPS Store Inc. The centers remain locally owned and operated, and continue to offer a variety of packing, shipping, freight, postal, printing, and business services.

About The UPS Store

Industry
Services (Other)
Founded
1980
Parent Company
United Parcel Service
Leadership
Michelle Van Slyke, Interim President & SVP of Marketing and Sales
Ticker Symbol
UPS

Franchising Overview

Franchising Since
1980 (41 years)
# of employees at HQ
350
Where seeking

This company is seeking new franchisees worldwide.

This company is seeking new franchisees in the following international regions: Canada

# of Units
5,359 (as of 2021)

Franchisor Information

Corporate Address
6060 Cornerstone Ct. W.
San Diego, CA 92121

Information for Franchisees

Here’s what you need to know if you’re interested in opening a The UPS Store franchise.

Financial Requirements & Ongoing Fees

Here’s what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.

Initial Franchise Fee
$29,950
Initial Investment
$185,306 - $474,193
Cash Requirement
$60,000 - $100,000
Veteran Incentives
$10,000 off franchise fee, including 50% off initial application fee
Royalty Fee
5%
Ad Royalty Fee
2.5%
Term of Agreement
10 years
Is franchise term renewable?
Yes

Financing Options

Some franchisors offer in-house financing, while others have relationships with third-party financing sources to which they refer qualified franchisees.

In-House Financing
The UPS Store offers in-house financing to cover the following: startup costs, equipment, inventory
Third Party Financing
The UPS Store has relationships with third-party sources which offer financing to cover the following: franchise fee, startup costs, equipment, inventory

Training & Support Offered

Franchisors offer initial training programs and a variety of ongoing support options to help franchisees run their businesses.

On-The-Job Training
92 hours
Classroom Training
77.5 hours
Ongoing Support
Purchasing Co-ops
Newsletter
Meetings & Conventions
Toll-Free Line
Grand Opening
Online Support
Security & Safety Procedures
Lease Negotiation
Field Operations
Site Selection
Proprietary Software
Franchisee Intranet Platform
Marketing Support
Co-op Advertising
Ad Templates
National Media
Regional Advertising
Marketing Planning & Support
Social Media
SEO
Website Development
Email Marketing
Loyalty Program/App

Operations

Additional details about running this franchise.

Is absentee ownership allowed?
Yes
Can this franchise be run from home/mobile unit?
No
Can this franchise be run part time?
No
# of employees required to run
3-5
Are exclusive territories available?
No

Franchise 500 Ranking History

Compare where The UPS Store landed on this year’s Franchise 500 Ranking versus previous years.

Additional Rankings

Curious to know where The UPS Store ranked on other franchise lists? Find out below.

Ranked #3

Franchise 500 Ranking

Ranked #24

Fastest-Growing Franchises

Ranked #19

Top Global Franchises

Ranked #8

Top Franchises for Veterans

Ranked #19

Fastest-Growing Franchises (U.S. & Canada)

Ranked #1

Top Franchises for Less Than $150,000

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Disclaimer
The information on this page is not intended as an endorsement or recommendation of any particular franchise by Entrepreneur Media. Our franchise listings and rankings are solely research tools you can use to compare franchise operations. Entrepreneur stresses that you should always conduct your own independent investigation before investing in a franchise. That should include reviewing the franchisor's legal documents, consulting with an attorney and an accountant, and talking to former and current franchisees.
Updated: February 8th, 2021